The general term will optimize your job title to show up in a general search for jobs of the same nature. A resume is the best way to demonstrate why you are the perfect candidate for the position because it provides your relevant skills and experience. © 2020 Job Hero Limited. You are free to use it as a draft and copy, past and customize this template according to your needs. Copy, fax and scanning, 5+ years prior experience as General Manager or Full-Service Hotel Director of Operations, Must have a strong track record of driving sales including group sales and increasing revenue, Previous F&B and bar promotion/ operations experience required, Must have banquet sales and banquet operations experience, Strong preference for candidate who is familiar with the San Antonio market and has a strong track record of community involvement, Responsible for overseeing the retention and acquisition of accounts by growing existing accounts and generating new business to a level that meets or exceeds sales forecasts, Executes all aspects of the sales and marketing plans to surpass revenue goals. Overseeing the daily functions and setting expectations for engineering, housekeeping, food service and front desk departments and managing 22 employees. General Manager Resume Project Brief. Responsible for all financial aspects of business; maintaining inventories, purchasing for all outlets of hotel, forecasting and budgeting daily revenues and expenses. ), Actively recruiting and hiring qualified associates. Ensuring events and conferences run smoo… Developed and launched entirely new menus for the restaurant, room service, and catering; developed outside catering menus for multiple local corporate offices. Maximized revenues by increasing the average daily rate (ADR) through Internet based third-party wholesalers. Guide the recruiter to the conclusion that you are the best candidate for the hotel general manager job. Increased group revenue by 25% through targeted focus on core groups. Creates and solicits new business through innovative means, Offer guests assistance whenever possible, Onboard inventory management and meeting the food and alcohol budget, Process financial transactions and manage the business office, Ensuring ongoing development of managers (e.g., one on one coaching, providing stretch assignments, etc. Duties and Responsibilities. Increased revenues 43% from $4.3M to $6.2M through strategic planning. Having a proven track record of running successful operations that nurture and grow the business, cut costs whilst at the same time maximising profits. Approach all encounters with guests and team members in a friendly, service-oriented manner. Bring hotel up to brand standards to save flag or re-establish hotel to operate as an independent. Assess asset for immediate needs and risk factors. Use this General Manager job description to find people who can lead your business operations and help your company thrive. Those seeking to work as Hotel General Managers should hold a degree in hospitality management. View our simple resume example for hotel general manager. Improved team member satisfaction scores in all hotel operational areas by 30 percent. Resume Example [Job Title] Last Name, First Name Address, Zip Phone No., Mobile, Fax, Email Address. No need to think about design details. This Hotel Manager job description template is optimized for posting on online job boards or careers pages and easy to customize for your company. A hotel general manager is the end all and be all of a hotel. Meeting and greeting customers; 7. General Managers are in charge of coordinating staff and oversee day-to-day operations in a company. Again, this job wants experience. Completely restructured the entire operations team, and all sales and marketing processes. Hotel General Manager Resume Examples. Hiring Hotel Manager job description Post this Hotel Manager job description job ad to 18+ free job boards with one submission. One of the challenges is to present this information in a way that is easy and quick to read. Hospitality General Manager Resume Sample. Skills. Having a proven track record of running successful operations that nurture and grow the business, cut costs whilst at the same time maximising profits. Delegates responsibilities, holds them responsible for standards set forth by the hotel, assists them in improving their level of performance, Works with department heads and employees directly and counsels employees when necessary. Work Experience. Maintaining statistical and financial records; 3. Create a Resume in Minutes with Professional Resume Templates, Bachelor’s Degree in Hospitality Management. Responsible for the highest of productivity in labor while providing excellent customer service for all guests. Hospitality General Manager Resume Sample. Hotel General Manager. For instance, they might email their resume to someone at your company or “click the apply button” at the top of the job listing. Increased total rooms revenue by $2.7M, and food & beverage revenue by $1.1M. Established significant training programs for each department resulting in increased guest satisfaction. A job in hotel management can be challenging to get, so it is crucial you create a good first impression for the hiring manager. Though this field of work is admissible to all graduates and those with an HND, a degree in the following areas can increase your chances: Business with languages; Business or administration; Hotel and hospitality management; Travel, tourism or leisure studies. Though this field of work is admissible to all graduates and those with an HND, a degree in the following areas can increase your chances: Business with languages; Business or administration; Hotel and hospitality management; Travel, tourism or leisure studies. 3,657 open jobs for Hotel general manager. Date. Customer satisfaction is essential to this position, and hotel general managers must do all they can to ensure it remains the primary focus of their work. A great job title typically includes a general term, level of experience and any special requirements. Here are major responsibilities, tasks, and duties that usually define the job description of a hotel general manager: Keeping an eye on all the operations of the hotel, including activities of all departments. Manage Human Resources duties; attract, retain and motivate employees. Established internship/mentoring program in three local high schools, allowing selected students the opportunity to experience practices of the hotel hospitality industry. Job Description Discover Lodging Management, Inc. is seeking to fill a General Manager position at the Grandstay Hotel & Suites in Valley City, ND…The General Manager oversees the management of the entire hotel in order to meet financial goals and uphold guest satisfaction… Take a look at the list below to help you select the best ones for your hotel manager resume: Hotel Manager Resume—Skills . We recommend introducing your key job qualifications, ... is an example of a powerful summary statement for an individual seeking the position of General Manager for a hotel chain. Hotel General Manager Job Description, Key Duties and Responsibilities This post exhaustively discusses the job description of a hotel general manager, highlighting the key duties, tasks, and responsibilities commonly performed by individuals who work in the position. - Select from thousands of pre-written bullet points. General Manager Resume Examples. Responding and resolving customer's problem. 03 Dec 2017 by admin No Comments. Preparing working schedules and for staff; helping new staff to perform their duties. Recruiting, training and monitoring staff; 5. Include the official title of each position, the name and location of the company or business, the dates of your employment, and at least three descriptions of your duties. Start a free Workable trial and post your ad on the most popular job … Increased revenues through effective neighborhood marketing, Restructure the Executive Team to also include serving as interim Director of Operations and Director of Sales & Marketing, Responsible for budgets, timelines, staffing, training, sales and marketing, Facilitated necessary internal and external meetings, Prepared status reports to ensure project tasks and sales goals were completed accordingly, Active in annual forecasting and individual/hotel market plan development, Prepared budgets, marketing plans, and monthly financial reports, Developed significant business relationship with area's largest employer, Achieved highest ever reported occupancy during off season, Managed a full service hotel with 202 rooms, restaurant and banquet, Planned daily operations and managed staff of up to 120 employees, Consistently meet and exceed revenue targets, Managed budget, payroll and capital investments in the property, Increased overall Quality Assurance and Guest Satisfaction results, Oversee employees to ensure quality services, Researched and selected new products and inventory. MS Excel, Word, PowerPoint, and electronic scheduling and e-mail systems. - Instantly download in PDF format or share a custom link. Held accountable for ensuring guest and associate safety and conducting safety courses for all departments. Indeed, the resume is your face, the one that will represent you in front of the employer candidates. Interviewing and hiring capable and hardworking staff. A energetic, talented and driven hotel manager with a real passion for delivering a first rate service to guests and maintaining excellent relationships with them to encourage repeat business. Each bullet point can be a single word or a short phrase. Refer also to Hotel General Manger Resume sample. Hotel Assistant Manager Resume Examples. 3. Their duties include handling correspondence, training new employees, taking phone calls, assigning tasks, monitoring staff when the Hotel Manager is not present, and doing paperwork. Manage Human Resources duties; attract, retain and motivate employees. None Selected. GM or Director of Sales, A Bachelor's degree is not required but greatly preferred, Submit quarterly plans and actions for operations of the property, Develop management and staff programs to increase guest satisfaction, Encourage Essential Principles of Service through out hotel - provide internal and external guest service that goes beyond expectation, Support the RLH Mission - creating the most memorable guest experience possible, Aid department managers with procedures, service standards, goal setting and daily duties, Participate in appropriate industry related community and State organizations, Represent the hotel in public speaking forums, Show them you CAN, show them you CARE; following all essential principles in the Little Red Book, The listed items may not be the only duties performed in this position - there will be other duties as assigned, Thorough knowledge of computer systems: i.e. This increasingly popular resume format is the most flexible, allowing you to highlight those sections of your resume that are … Hotel General Managers ensure the smooth and efficient operation of their hotels. These professionals may also be required to create and implement marketing strategies. Strategically positioned the properties to grow from a loss of $1.2M to a profit of over $1.3M within 16 months; resulted in a continuously increasing profit of $2.21M to date. A good idea when preparing to create your qualifications section is to study the job description. Directed operations and business functions for the property with 75 rooms, 6,000 square feet of meeting space, $1 million in annual room revenues and .5 million in Food & Beverage and 35 employees. A resume is the best way to demonstrate why you are the perfect candidate for the position because it provides your relevant skills and experience. Download Hotel General Manager Resume Sample as Image file, Manage all aspects of the hotel environment through a team of assistant managers and service members, Contributes to the successful development of the Hotel Staff, Builds and maintains relationships with key Clients. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Hospitality General Manager Candidate should be properly created. General Manager; 2016 to present Hartford Hotel, Burbank, CA. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & … Create the Perfect General Manager Job Description for a Resume. Stabilize hotel and re-establish previous business and/or bring in new business to increase GOP. Easy Apply. He / She should be an ambassador for the brand and your hotel. Directly manage all aspects of operations for two separate hotel locations with a combined 377 guest rooms. Search for: hotel general manager job description resume. hotel general manager jobs in Canada. All of these phrases will be the keywords you should address in your resume. Since yesterday In last two days In last week In last 15 days. Conduct performance/salary reviews, problem resolution, discipline and termination of employees Establishes programs to improve employee morale and motivation. Re-hire all existing staff and recruit new staff to fill shortages. Personally and successfully handled all arrangements for high profile guests that earned publicity for the club. Holding them accountable for results and rewarding them accordingly, Ensures all departments are profitable and maintain strong working relationships, Forecast the hotel’s monthly financial position by estimating revenues and line-by-line expenses, Produce monthly financial reports and know at all times where the hotel stands against the budget, Ensure the cleanliness and safety of the hotel and its assets through enforcing and maintaining a preventative maintenance program, Bachelor’s degree in Hospitality, Accounting/Finance, or Business Administration strongly preferred, Approach all encounters with guests and team members in a friendly, service-oriented manner, Actively involved in the local community and builds strong relationships, Managing Front Office, Housekeeping, Security, and all hotel operation, Inspecting guest rooms to ensure immaculate cleanliness, Maintaining the safety and security of the guests and their property, Recruiting, hiring, training and mentoring employees to reach their highest potential and goals, Keep leadership team, owners, and property stakeholders updated on property performance in the areas of financials, guest satisfaction, and team member engagement, Energizing and motivating employees to support a culture of openness/directness, teamwork and continuous improvement, Must be available at irregular hours as needed, Developing clear and realistic goals and priorities for the property to ensure the highest level of guest service, employee satisfaction and profitability. What Does a Hotel General Manager Do? Anytime. Therefore, building a good resume will make your impression perfect. Whether you’re a retail GM or a writing a hotel general manager resume, get the work history section right. By reviewing job description examples, you'll be able to identify what technical and soft skills, credentials and work experience matter most to an employer in your target field. general manager æ hospitality Maximizing resources and improving bottom line through expert leadership in quality service, staff development, cost control, and visionary P&L management. 368 Boutique Hotel General Manager jobs available on Indeed.com. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Increased Room and Food & Beverage revenues by 30% over the previous year through the development of new strategies and effective management of programs. This includes making outside sales calls and cold calls while maintaining relationships with current accounts, Oversees the activities of all staff members in order to ensure adherence to hotel policies and procedures, Review all departmental schedules for accuracy and staffing demands, Reviews and maintains accurate records of hotel’s funds and information including, but not limited to, the cash flow sheet, accounts receivable and payable, credit card reconciliations, and registration information, Prepares annual budgets and weekly forecasts updates, Develops a long‐term business plan that will increase the hotel’s profitability and customer satisfaction with the property, services offered, and staff, Responsible for resolving escalated customer relations issues, Must appropriately address guest requests to ensure customers are satisfied with the hotel’s services and accommodations, Monitoring Food and Beverage forecasting, and par levels to reduce waste and maximize Food and Beverage profit margins, Ensuring that bar and kitchen meet standards of quality with regard to organization, productivity, sanitation, and inventory management, Managing the relationship with the revenue management office (e.g., participating in routine calls, strategy meetings, periodic update meetings, etc. Managing Front Office, Housekeeping, Security, and all hotel operation. Richard has more than 10 years of experience. Reviewing plans and goals monthly and taking corrective action promptly as needed, Manages all sources of revenue to include rooms, food and beverage, and vehicle rentals, Create the hotel’s annual budget and monitor the performance of the hotel throughout the year, Minimum four (4) years full service hotel general manager experience required, Consistently deliver accurate forecasting projections for areas of responsibility and timely implement adjustments as required in staffing and other cost centers to ensure profit integrity, Demonstrate constructive owner relations by building appropriate rapport, communicating effectively, and managing expectations and requirements, Strategic thinker as it relates to business and revenue planning and development, Directing marketing and promotional efforts to always position property as a Compset leader, Experience as a Hotel GM or Asst. Refer also to Hotel Manger Resume sample. 55 Marriott General Manager jobs available on Indeed.com. 3. Addressing problems and troubleshooting; 9. The following is a sample resume for a seasoned General Manager seeking employment opportunities in the hotel management sector of the hospitality industry. Apply to General Manager, Assistant General Manager, Resort Manager and more! Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. Home / Hotel / Hotel General Manager Job Description for Resume. Establish confidence in existing staff though meetings and one-on-one interaction. Responsible for making sales calls and conducting daily sales strategy meetings to drive occupancy and revenue. A energetic, talented and driven hotel manager with a real passion for delivering a first rate service to guests and maintaining excellent relationships with them to encourage repeat business. Oversee pre-opening operations for new hotels, brand and ownership transition projects, and day-to-day management for established locations. Create the Perfect General Manager Job Description for a Resume. This example executive-level general manager resume was written for an accomplished executive who had distinguished herself as a business turnaround, transformation, and growth expert over a long career. Inspecting all the rooms regularly in order to check if they are keeping up with the hotel standards. Budgeting; Business knowledge; Delegation; Finance; Hiring; Hotel operations; Logistics; MS Office; New business development; Project management; Analytical skills; Teamwork skills; Communication; Conflict resolution; Critical thinking; Decision making A general manager, sometimes simply called a GM, has broad, overall responsibility for a business or a business unit within a larger organization. Manages day-to-day operations of the hotel; plans and organizes work schedules, communicates goals and objectives to managers and staff, complies with and advises staff of hotel policies, guidelines and procedures. Successfully supervised 15 million dollar full hotel renovation in 2005 finishing on budget and ahead of schedule. Hotel General Manager jobs description A hotel general manager is responsible for the day-to-day management of a hotel and its staff and is accountable for planning, organizing, and directing all hotel services, including front-of-house (reception, concierge, and reservation) services, food and beverage operations, and housekeeping. Facilitated yield meetings to maximize ADR and profitability, including identification of group business. This is an example of an Hotel Manager resume that can be used for the Hospitality Management positions. Courtyard by Marriott, Managed by Interstate Hotels & Resorts El Paso, Texas General Manager 07/2011 to Current. Post now on job boards. So— Here’s how to ace the job description on general manager resumes: Begin with your most recent job entry, and go backwards from there. Sort by. Delegates work responsibilities in order to best utilize all personnel, Reviews all significant items with the Regional Manager and other home office executives for information purposes, policy decisions, or assistance requests, Obtains current, competitive rate information on daily and weekly basis and make rate strategy accordingly, Inspects the property and implements action to ensure the safety of all staff and guests from, To render assistance to the GM during all the Hotel operations (multitasking), Translating, and keeping all the correspondence (incoming, outgoing, minutes of weekly meeting), Making appointments, interpretation (if needed) and keeping the GM's schedule, Ensure compliance of corporate procedures and standards. Employer. The level of experience will help you attract the most qualified applicants by … A strong Hotel Manager resume sample emphasizes leadership, previous managerial experience, organization, problem solving abilities, customer service orientation, and teamwork. Looking for cover letter ideas? In order to ensure your professional resume will support your goals, use this store manager job description to inform what you should highlight on your resume. Responsible for property from take-over through receivership and foreclosure. Responsible for daily accounts receivables and payables. Responsibilities include managing all financial activity for a 60 room hotel with annual sales of 2.5 million. Ready to post your job description? Top performing and accomplished General Manager leveraging keen business and financial acumen to trigger revenue and profit growth combined with effective expense management. Jamestown, NY. Common work activities listed on Hotel General Manager example resumes are handling budgets, recruiting and training staff, resolving guest complaints, and enforcing safety standards. Common work activities listed on Hotel General Manager example resumes are handling budgets, recruiting and training staff, resolving guest complaints, and enforcing safety standards. Posted. Hotel General Managers oversee daily operations in hospitality establishments and ensure that customer satisfaction levels are high. Created and established a training program to enhance employee knowledge of best practices, while effectively managing staff and career development objectives. $46K-$114K (Glassdoor est.) Post now on job boards. The roles commonly described in the Assistant General Manager Resume include – creating weekly schedules, ensuring smooth workflow, managing daily operations, helping with human resource activities, taking charge of administrative duties, training new employees, assisting in front and back likes if needed and also lending a helping hand in meetings and training sessions. The combined resume format combines the elements of the reverse chronological resume and functional resume types. Hotel Assistant Manager (Assistant Front Desk Manager) oversees the Front Desk operations and acts as the manager on duty in the hotel when senior managers are not available Directs staff that performs the following duties and will also perform these duties on own: welcoming and registering hotel guests, explaining the accommodations and establishing credit or method of payment. Setting and achieving sales and profit targets; 4. The Assistant General manager is responsible for all aspects of operations at the hotel and provides support to the General Manager. This increasingly popular resume format is the most flexible, allowing you to highlight those sections of your resume that are … This means that he or she is responsible for ensuring that everything is in order, including operations and daily staff management activities. Sales to potential guests both within and outside the hotel. Evaluated and re-negotiated all vendor services contracts, resulting in a 20% annual savings while maintaining quality. Successfully acquired and secured a KBR contract for $18.6M over three years. 10% increase in 2004 alone. ... NE Apply with your Indeed Resume The Comfort Inn in York , Nebraska seeks a qualified General Manager with a high level of responsibility and the ability… 2.5. So— Here’s how to ace the job description on general manager resumes: Begin with your most recent job entry, and go backwards from there. Complete inventories, establish par levels and re-work menus when needed. Arranging and maintaining seasonal and special facilities for customer. Lead all key property issues including capital projects, customer service and refurbishment. Whether you’re a retail GM or a writing a hotel general manager resume, get the work history section right. Manages day-to-day operations of the hotel; plans and organizes work schedules, communicates goals and objectives to managers and staff, complies with and advises staff of hotel policies, guidelines and procedures. Developed, implemented and sustained aggressive solicitation program focusing on increasing business. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Actively involved in the local community and builds strong relationships. Uncategorized December 2, 2020 Leave a comment December 2, 2020 Leave a comment Review the job description and take note of phrases and words that define the job, such as “excellent presentational skills.” You can also study the company website to find words that represent the company’s goals and values. Take a look back at our sample job description for Restaurant GM. If it seems quite long, that was our intention. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Relevance. Managing budgets and financial plans and controlling expenditure; 2. Hotel Assistants Manager provide administrative and operational support to Hotel Managers. If you want to write a general manager resume that lands you a job, your resume has to cater to the specific needs of a company, and there are three things you should have in mind: Industry: a general manager in a hotel and a general manager of a convenience store chain have something in common, but are different at large. Luke Evans 3323 Woodward Ave, Austin, TX 48227 • (313) 624-4441 • [email protected] Refer also to Hotel General Manger Resume sample. Report directly to the President. As our general manager resume sample shows, your experience section should detail the responsibilities of prior jobs. A hotel general manager is responsible for planning, directing, and coordinating the various activities that a hospitality establishment must perform to successfully provide lodging and accommodations to travelers. A Hotel General Manager job duties and responsibilities include the following: 1. ), Working with Market Sales to establish property sales strategy, goals, and action plans, Keeping brand leadership team, owners, and above property stakeholders updated on property performance in the areas of financials, guest satisfaction, and associate engagement, Providing timely real-time feedback to management, and hourly associates on service and operational standards, Working with the Regional Sales office (RSO) to implement sales strategy for the property (e.g., goal setting, setting rates, etc. We are looking for a self-motivated and results-driven General Manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. Be an ambassador for the bidding and hiring of all hotel operations with million! 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