Prepared housekeeping reports, maintained high level of cleanses. Do you need the best Housekeeping Supervisor resume? You would be able to follow the guidelines provided here. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment. I also think a good work environment is one where employees can cooperate and work together. Take a look at our guide to create the best cover letter in 2019. Worked side-by- side with front desk to ensure vacant, clean rooms were ready on time. Translated directions and guidelines to our Creole speaking housekeepers. –preferred, Experience training and creating training tools - preferred, Must be flexible with schedule, including weekends and holidays- required, Valid US Drivers License and Clean Driving Record, Bachelor's Degree in Hospitality or related field- preferred, Previous housekeeping experience. A housekeeping supervisor resume without a professional experience section is like Harry Potter without his magic wand. Applies all applicable OSHA requirements to all assigned work. Coordinates work activities among departments. Housekeeping supervisors operate and teach staff how to use industrial carpet cleaners, Must be available to work most weekends and holidays, Resort is located in a mountainous environment at nearly 9,000 feet elevation. Build … Push/pull objects weighing up to 75 lbs, Leading a team in providing a housekeeping and cleaning service, Providing clear staff rotas, ensuring quality standards and checks, team accountability and high productivity, Overseeing and conducting cleaning of the communal kitchens twice per month, Logging maintenance issues when required, managing effective stock control processes and ensuring optimum stock levels are maintained, As well as a variety of important leadership and supervisory duties such as monitoring progress and quality of work, conducting 1-to-1 meetings, managing personal development needs and planning and managing resource levels (including rota management, holiday and recruitment), Take time to relax with 25 days` holiday, And most importantly, you`ll be working within a fun, passionate and vibrant team, Assign, supervise, and guide all unit housekeeping and janitorial staff, Plans and prepares work schedules and assignments, Approves staff payroll documents, payables, etc, Assist staff in the resolution of work related difficulties, Provide recognition, counseling and discipline to assigned staff, May perform some actual duties of assigned staff as well as cover unusual circumstances, Responsibilities may include interviewing and or hiring housekeeping and janitorial staff, Adhere to strict safety guidelines, utilizing proactive methods, Actively support and provide guidance in accordance with established safety program, policies and practices, Actively participates in corporate safety program, Conduct safety meetings and insures daily operations are in compliance with company and client safety requirements, Identifies, resolves, or appropriately reports worksite safety hazards, Responsible for HazCom implementation documentation, Complete accounting, safety, or administrative documentation or record keeping, Complete assigned supply orders and billings, Regularly take, control, replace, and disperse assigned inventories, Regularly conduct facility inspections to maintain the quality of provided services, Coordinate associated equipment care and maintenance, Manage unit scheduling and various travel requests, Personally resolve minor maintenance or client emergencies as they occur or take steps to permanently address them, May be responsible for handling commissary: cash, inventory control, deposits, ordering, and merchandising, Other related duties may also be assigned, High school diploma or GED equivalent supplemented by formal training, or equivalent experience, Minimum of three (3) years verifiable management experience in housekeeping, janitorial or service industry, This experience must demonstrate a working knowledge of cleaning processes and equipment; training and providing direction to staff; and involvement in or advanced knowledge of corporate safety programs, A valid Driver’s License and an acceptable driving record for the past three (3) years to be eligible under NMS’ vehicle insurance policy, Make sure the SOW is followed and done properly, Make sure all cleaning supplies and consumables are ordered and on site, Make sure all new hires and staff have received the proper training, Make sure all inspections are completed and any failures have been corrected, Properly allocate work responsibilities among subordinates. Meets & exceeds guest expectations, Maintain up-to-date owners' files on each unit, recording, typing of clean and date, unit inventories, arrival inspection checks, and inventory charges, Prepares incident reports following proper company procedures, 1 year related housekeeping experience required, Minimum 3 years Housekeeping experience in a full-service boutique or luxury hotel environment required, Minimum 1 year supervisory experience in Housekeeping operations preferred, Prior experience using Microsoft Office required. His/her job description entails making sure that cleaning services are carried out in a professional manner and efficiently too. If you think the HR group will only look for “cleaning rooms”, “tidying up beds”, and “replenishing stocks” among your Housekeeping skills, you may be under-selling your true worth to the company. Apply to Housekeeping Manager, Executive Housekeeper and more! Our sample resume is an excellent example of how you can present your years of housekeeping experience for that managerial role. For resume help, see our Housekeeping Supervisor Resume Sample Housekeeping Supervisor Cover Letter. Greets and assists guests with … Discussed safety issues weekly and train housekeeping staff on how to prevent safety hazards. Inspected rooms daily to ensure Brand Standards were met. Resume Details. Performed Orientation and Training for incoming interns and new Team Members. Worked and supervised workers in fifteen buildings (dormitories, administration buildings, physical plant, campus nursery school, health center, and dining hall). Guide the recruiter to the conclusion that you are the best candidate for the housekeeping supervisor job. Ensuring that all furniture and equipment are kept and maintained in good working condition. Download. This is one of the hundreds of Housekeeping Supervisor II resumes available on our site for free. Directly supervised a staff of 30+ employees. The YMCA of the Rockies sponsors several internships, seasonal workers, international student workers, and gap-year students. Housekeeping Supervisor Cover Letter Examples Resume Cover Letter Examples Cover Letter For Resume Application Letter Sample. and persuade guests and staff to achieve results beneficial to operation of hotel; ability to converse calmly with irate guests, co-workers, superiors and subordinates in sometimes intense emotional situations; ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical or unusual interruptions; ability to memorize, recollect and quickly retrieve dates, names, times and other data; ability to add and subtract three digit numbers; ability to perform mathematical operations with units of measure including, but, not limited to dollars, cents, feet, inches, cups, pounds and ounces; ability to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions; ability to participate in all departmental and hotel-wide meetings, Physical Requirements: Must be able to exert physical effort in transporting _____ pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding, Strong interpersonal communication skills, Strong supervisory skills with the ability to supervise large groups of employees, Ability to operate power cleaning equipment, Thorough knowledge of cleaning materials, processes, and equipment, Ability and willingness to respond to emergency situations, Sufficient strength and dexterity to perform duties and responsibilities of this job, including heavy work, Ability to wear and use personal protective equipment, Valid driver’s license for the state of New Hampshire, Ability to effectively present information in one on one and small group situations to customers, clients and other employees of the organization, Ability to perform these operations using units of American money and weight measurement, volume, and distance, Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form, Must be able to resolve conflicts and delegate responsibility, Will work both inside and outside. Email.- [email protected] AREA OF INTEREST: Housekeeping. -required, Proficiency in Microsoft Office required (excel, outlook, word) -required, Must be able to communicate effectively both written and verbal in English. Ensured any complaint is actioned within 15 minutes. Investigates complaints regarding housekeeping service and equipment, and takes corrective action. Representative Housekeeping Supervisor resume experience can include: Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities Strong attention to detail, organization & communication skills Strong interpersonal, communication, leadership, and organizational skills Maintaining training records and updating accordingly and assisting in the measuring of Hotel standards, Report and follow up on all maintenance requests on a daily basis, To ensure all departmental practices and procedures to be confident in their implementation and assist in the necessary modification of any as requested, To supervise the deep cleaning of bedrooms, changing of shower curtains etc, To ensure all trolleys are tidy at the end of the day and that the worksheets for staff have been signed, To maintain a smooth working relationship with associates of other departments, To ensure that all room attendants hand over all lost property as soon as it is found and that it is recorded according to the hotel standard, To be aware of and carry out all Hotel Security, To report any suspicious person(s) or packages immediately to the duty manager, Co - operate and communicate with your associates, supervisors and management to ensure effective team work and high morale, Have a good knowledge of all hotel facilities and be able to answer guest questions in a quick, polite and helpful manner, To carry out any other reasonable task as requested e.g. Purchased housekeeping supplies and equipment, took periodic inventories, screened applicants, trained new employees, and recommended dismissals. Assisting the Director of Services and Housekeeping manager in overseeing the daily operation of the department. Holland Code: E-C-R APPLY FOR: Housekeeping … Coaches, counsels and disciplines housekeeping staff; performs interim and annual performance appraisals; terminates employment when necessary. Ensures employee performance meets or exceeds expectations and periodic performance appraisals are conducted on a timely basis, Ensuring resident rooms, bathrooms and common areas daily are cleaned (dusted, dry mopped, wet mopped, sanitized, scrubbed) according to facility procedures, Overseeing the cleaning of walls, ceilings, windows, mirrors, and waxing of floors according to department procedures and cleaning schedules, Ensuring housekeeping supplies are kept out of reach of residents at all times, Supervising the disposal of trash and waste, including bio-hazardous waste and other materials that require special handling, only in accordance with facility policies and procedures, May occasionally perform the above housekeeping duties in cases of emergency or staffing shortages, Minimum of one (1) year housekeeping and / or laundry experience in an institutional setting, Supervise housekeeping staff and coordinate staffing schedules to ensure the proper cleaning of offices, public areas, residences, and community grounds, Plan and schedule cleaning programs, including but not limited to annuals, move-in preparations, and carpet cleaning, Monitor inventory levels, order all equipment and supplies needed for department, and ensure the safe handling and storage of them, Assist housekeeping staff with cleaning duties, including cleaning floors, restrooms, kitchens, resident apartments and other areas, Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices, One year of Housekeeping Supervisor experience preferred in a skilled nursing facility, Must be aware of State and Federal Regulations for SNFs, Ability to communicate effectively with residents, families, staff, vendors and the general public, Flexible schedule, including availability to work evenings, weekends and holidays as needed, Experience: Minimum three months’ supervisory experience; previous experience in a housekeeping department for a luxury or ultra-luxury hotel, Education: High school diploma; some college, Technical Skills: Thorough knowledge of hotel and housekeeping department operations; thorough knowledge of computerized hotel systems; ability to access, input, analyze and retrieve information from computers; ability to maintain excellent relations with staff; ability to maintain staff and guest confidentiality at all times; ability to accept responsibility for actions of others; ability to manage by example; exceptional oral communication skills to ensure ability to negotiate. If you are a professional housekeeper writing a resume, you are probably looking to. Inspect guest rooms, guest areas and employee areas and assess compliance with all established standards as they relate to cleanliness, maintenance, safety, and security. Summary. Exceptional problem solving and conflict resolution … Education. Conducted pre-shift meetings to prepare the staff for the night ahead; concerts, large groups, special projects, etc. A perfectly composed professional experience section has the power of making or breaking your job application. Housekeeping supervisors use written communication to complete paperwork on daily activities, employee progress and necessary supplies. Aquatic facilities operator certification (AFO), Certified Pool Operator License (CPO) within 6 months of hire date, CPR/AED certification required within 30 days of hire, Organizing and scheduling of staff to best meet the needs of the facilities utilization, including Clubhouse and Rentals, Consistent and reliable communication with other departments and managers, Regular and reliable attendance and willingness to work with other members of the housekeeping team, 2 years housekeeping experience preferred with references, Detail oriented, able to work with Microsoft word and excel, computer literate, Must have transportation to and from work and a valid Drivers License, Continuous visual inspections of Condominiums to ensure everything is clean and in working order, Experience in a supervisory position - preferred, Valid driver’s license with acceptable driving record - preferred, Handles guest objections (problem resolution), Ensures the smooth operation of the Front Desk, assisting other departments when necessary and keeps the General Manager informed of hotel activities and problems, and works cooperatively with other Department Supervisors to ensure the operation is running smoothly, Makes Room Assignments and maintains accuracy of current status, Suggests improvements in Front Office methods and service, Greets all guests when possible, and ensures a special welcome for VIP and returning guests, Perform other duties as assigned by the Housekeeping manager, INCLUDING HOUSEKEEPING ATTENDANT WORK AS NEEDED to make sure check-outs are completed by 4:00pm, Follow all training and policies as required by personnel and EH&S office including blood borne pathogen training, proper lifting, golf cart safety, etc, Receive information on room status and special requirements from the area supervisor, Assign sections, rooms and tasks to room attendants and house persons when necessary, Maintain communication with the front desk, advising room status throughout the day on a timely basis; advise maintenance department of maintenance problems, Work closely with personnel to promote open communications and ensure that standards are met and assignments completed, conducting room inspection to ensure that standards are met; follow up with room Attendants on deficiencies, Make recommendation to Housekeeping Manager on commendations, promotions and disciplinary action regarding employees reporting directly to them, Best practice development – communication between Housekeeping, Front Desk, and Maintenance, Guest Survey Analysis and corrective action planning, Weekly 1 on 1 with AGM and GM to focus on other areas of business (Balance Sheet, P&L, Guest Service, Interview, etc. Housekeeping Supervisor Resume Sample. Then list details that fit the job description. In this world of busy schedules and tech life, people who are working hard have less time to spend in their houses, and have almost no time for house chores. Ensure only authorized over-time is allowed, Assist in managing of cleaning supply consumption and report any low inventory levels to housekeeping manager, Coordinate and execute general cleaning tasks to established high standards, ensuring that the use of cleaning products adhere to health standards, Perform to established high standards other duties as requested, such as cleaning unexpected spills and executing special guest requests, Complete daily checklist from assigned inspection zones, record and report any maintenance deficiencies to the engineering team, Communicate facility information on events, and compliance guidelines by conducting pre-shift meetings daily, Ensure all processes are followed as trained, Supervisory responsibility over Public Area Attendant, Property Maintenance Attendants, and Specialized Tech- Supervise 30 employees, Associate’s/Technical Degree; 1-2 years of experience or equivalent combination of education and experience, Must have the ability to respond to common inquiries or complaints from guests, regulatory agencies, and community members, Must have the ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and manuals, Must have the ability to perform basic math skills, Must have the ability to solve practical problems and deal with a variety of situations, Intermediate computer knowledge; MS Office, Must be able to exert well-paced ability in limited space, Position requires walking and giving direction most of the working day, Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, Requires manual dexterity to use and operate all necessary equipment, Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the Casino Facility. Housekeeping Supervisor Resume. Conducts orientation training and in-service training to explain policies, work procedures, and demonstrate use and maintenance of equipment. Guide the recruiter to the conclusion that you are the best candidate for the housekeeping team leader job. File Format. Confronts and documents unsatisfactory performance and policy violations, Cleans various offices and/or public areas as assigned by Management, Responsible for the cleanliness of guest rooms daily in accordance with cleaning procedures, stocking cart with room supplies, replacing bed linens and replenishing guest room supplies, Requires strong attention to detail, ability to communicate effectively with guests and team members verbally, Ability to bend, lift, and be standing or walking all day, Daily cleaning includes: bathroom (toilets, floor, mirror, bath tubs, sinks and walls), Kitchens (dishes, stove, counters, sinks, floors, and windows) and Bedrooms (changes of linens, vacuuming, dusting, remove garbage, polish and clean furniture), Ensures that any problems are brought immediately to the attention of the appropriate department/person, Upholds all "be the difference" guest service standards, Abides by and upholds all ARAMARK policies, 1-2 years previous work experience in a Housekeeping supervisory role or comparable position preferred, Ability to pass pre-employment background check, Ability to prove eligibility to work in the United States, Responsible for checking house count and maintaining its accuracy, Train new employees, help to develop and implement training program, Be up to date on all guest services, promotions, and events in the hotel, Must be able to perform all Front Desk duties, Work with Housekeeping and Front Office teams to maintain and improve guest service scores, Minimum 1 year experience in a hotel environment (guest service), Assist in the selection, development, counseling and discipline of associates on a regular basis, On a daily basis, train, supervise the activities of housekeeping associates, and monitor productivity and adherence to work standards, Inspect and evaluate the physical condition of the property and submit recommendations regarding repairs, painting, furnishing, Perform all duties of a Room Attendant or House Attendant as needed, Show them you CAN, show them you CARE; following all essential principles of RLHC, Have passion for service; like taking care of others; and provide that friendly above and beyond service to our guests, Review, comply with, and promote the company's Affirmative Action Plans for minorities, women, veterans and persons with disabilities, Considerable knowledge of housekeeping policies, procedures, equipment, and supplies, Prior experience as a supervisor or lead worker, Able to multi-task, follow-through and prioritize well to meet deadlines, Ability to connect honestly and openly with your guests and your team, Ability to develop effective working relationships with fellow associates and managers, Has at least 1 year experience in a similar capacity in hospitality industry, Is a great team player responsible for the operations of the designated Housekeeping areas in the hotel, Has supervisory skills to guide and coach junior colleagues, Lead, train and supervise housekeeping staff on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards, Assess inventory of, assign for cleaning and inspect facilities, Verify and report status and/or discrepancies of facilities, Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to facilities and public areas, Assist in performance evaluations of housekeeping staff, as needed, Visually inspect and verify all discrepancy rooms on report, Visually inspect guestrooms, public areas and corridors for cleanliness, quality of standards and visual appearance as directed by the Housekeeping Manager. 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